After updates from version 3.2.17 to 3.3.16 I have problem with a
preview of ticketing in the customer panel.
When I click on any ticket on the list, I get the message:
Error: Need TicketID!
ERROR: OTRS-CGI-10 Perl: 5.16.2 OS: linux Time: Fri Jun 24 14:36:49 2016
Message: Need TicketID!
RemoteAddress: x.x.x.x
RequestURI:
/otrs/customer.pl?Action=CustomerTicketZoom;TicketNumber=16062424830
Traceback (21057):
Module: Kernel::Output::HTML::Layout::CustomerError (OTRS 3.3.15) Line:
3982
Module: Kernel::Modules::CustomerTicketZoom::Run (v1.48.2.2) Line: 70
Module: Kernel::System::Web::InterfaceCustomer::Run (OTRS 3.3.15) Line:
1024
Module:
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler
(unknown version) Line: 41
Module: (eval) (v1.99) Line: 204
Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
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