Hi, Thank you for the answer, I added the OTRS Password Policy could you see the settings in the attached file. I haven't these two options the password history and Password Max Valid Time In Days. So, I want to add them but I couldn't.
Miss some thing ? Best regards. 2017-02-21 16:50 GMT+01:00 Chris Ellam <[email protected]>: > Hi Rose, > > the first can be achieved through the standard agent preference group by > setting PasswordMinSize to 15, > for lower and upercase its the regex in PasswordRegExp > '((?=.*\\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[\\W]))' note this also include a > digit. > > For change every 90 day and the password history you need an additional > package OTRSPasswordPolicy > here set PasswordTTL to 90 and PasswordHistory to 3. > > The are othere things you may want to do like setting the days to warn > before expiry PasswordWarnBeforeExpiry and exceptions to to TTL and history. > > The same can be done for customers too, in their preferences. > > cu, > > Chris > ------------------------------ > *From: *"Rose Dowson" <[email protected]> > *To: *[email protected] > *Sent: *Tuesday, February 21, 2017 4:34:00 PM > *Subject: *[otrs] OTRS agent Password Policy > > Hi, > > How do I enforce an agent password policy of say: > > - length 15 chars - upper/lower case - symbol > - change every 90 days > - Password History 3 > > I want to do this for all otrs agents. > > Does anyone know the solution? > > > > Regards, > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >
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