Hi, Thank you very much. Just one more question please : I set the 'PasswordTTL' => '1' to check if it works correctly but I haven't any result when I set my agent password I could log in normally. So, it seems I missed something. Could you tell me please how could I check this ?
Best Regards. 2017-02-22 12:50 GMT+01:00 Chris Ellam <[email protected]>: > Hi Rose, > > I guess you could edit ZZZAuto.pm, find > $Self->{'PreferencesGroups'}->{'Password'} > = { > and then add after PasswordRegExp the following > 'PasswordTTL' => '90', > 'PasswordHistory' => '3', > 'PasswordWarnBeforeExpiry' => '5', > > Then delete the cache > ~otrs/bin/otrs.Console.pl Maint::Cache::Delete > > You should now have all your entries for the password settings. > The exception list is in Sysconfig OTRSPasswordPolicy in the Subgroup > Exceptions. > > have fun, > > Chris > > ------------------------------ > *From: *"Rose Dowson" <[email protected]> > *To: *"User questions and discussions about, OTRS." <[email protected]> > *Sent: *Tuesday, February 21, 2017 5:14:07 PM > *Subject: *Re: [otrs] OTRS agent Password Policy > > Hi, > > Thank you for the answer, I added the OTRS Password Policy could you see > the settings in the attached file. > I haven't these two options the password history and Password Max Valid > Time In Days. So, I want to add them but I couldn't. > > Miss some thing ? > > Best regards. > > > > 2017-02-21 16:50 GMT+01:00 Chris Ellam <[email protected]>: > >> Hi Rose, >> >> the first can be achieved through the standard agent preference group by >> setting PasswordMinSize to 15, >> for lower and upercase its the regex in PasswordRegExp >> '((?=.*\\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[\\W]))' note this also include a >> digit. >> >> For change every 90 day and the password history you need an additional >> package OTRSPasswordPolicy >> here set PasswordTTL to 90 and PasswordHistory to 3. >> >> The are othere things you may want to do like setting the days to warn >> before expiry PasswordWarnBeforeExpiry and exceptions to to TTL and history. >> >> The same can be done for customers too, in their preferences. >> >> cu, >> >> Chris >> ------------------------------ >> *From: *"Rose Dowson" <[email protected]> >> *To: *[email protected] >> *Sent: *Tuesday, February 21, 2017 4:34:00 PM >> *Subject: *[otrs] OTRS agent Password Policy >> >> Hi, >> >> How do I enforce an agent password policy of say: >> >> - length 15 chars - upper/lower case - symbol >> - change every 90 days >> - Password History 3 >> >> I want to do this for all otrs agents. >> >> Does anyone know the solution? >> >> >> >> Regards, >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >
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