Hi Rose,
I guess you could edit ZZZAuto.pm, find
$Self->{'PreferencesGroups'}->{'Password'} = {
and then add after PasswordRegExp the following
'PasswordTTL' => '90',
'PasswordHistory' => '3',
'PasswordWarnBeforeExpiry' => '5',
Then delete the cache
~otrs/bin/otrs.Console.pl Maint::Cache::Delete
You should now have all your entries for the password settings.
The exception list is in Sysconfig OTRSPasswordPolicy in the Subgroup
Exceptions.
have fun,
Chris
From: "Rose Dowson" <[email protected]>
To: "User questions and discussions about, OTRS." <[email protected]>
Sent: Tuesday, February 21, 2017 5:14:07 PM
Subject: Re: [otrs] OTRS agent Password Policy
Hi,
Thank you for the answer, I added the OTRS Password Policy could you see the
settings in the attached file.
I haven't these two options the password history and Password Max Valid Time In
Days. So, I want to add them but I couldn't.
Miss some thing ?
Best regards.
2017-02-21 16:50 GMT+01:00 Chris Ellam < [ mailto:[email protected] |
[email protected] ] > :
Hi Rose,
the first can be achieved through the standard agent preference group by
setting PasswordMinSize to 15,
for lower and upercase its the regex in PasswordRegExp
'((?=.*\\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[\\W]))' note this also include a digit.
For change every 90 day and the password history you need an additional package
OTRSPasswordPolicy
here set PasswordTTL to 90 and PasswordHistory to 3.
The are othere things you may want to do like setting the days to warn before
expiry PasswordWarnBeforeExpiry and exceptions to to TTL and history.
The same can be done for customers too, in their preferences.
cu,
Chris
From: "Rose Dowson" < [ mailto:[email protected] |
[email protected] ] >
To: [ mailto:[email protected] | [email protected] ]
Sent: Tuesday, February 21, 2017 4:34:00 PM
Subject: [otrs] OTRS agent Password Policy
Hi,
How do I enforce an agent password policy of say:
- length 15 chars - upper/lower case - symbol
- change every 90 days
- Password History 3
I want to do this for all otrs agents.
Does anyone know the solution?
Regards,
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