Hi, what’s your LogModule configuration? may be OTRS is writing to some log file. Did you run otrs.CheckModules?
Kind regards, Juan Clavero De: otrs [mailto:otrs-boun...@lists.otrs.org] En nombre de JAOUEN Egareg Enviado el: miércoles, 11 de octubre de 2017 10:01 Para: 'User questions and discussions about OTRS.' <otrs@lists.otrs.org> Asunto: Re: [otrs] Internal Server Error on index.pl after update from 5.0.10 to 5.0.23 on Fedora Hi, Thank you for the quick answer. But I did all items of your list. I have deleted expired sessions too. No error shown in access_log, error_log, ssl_access_log and ssl_request_log. Any other help hand ? Egareg JAOUEN From: otrs [mailto:otrs-boun...@lists.otrs.org] On Behalf Of Edlhuber, Florian Sent: mercredi 11 octobre 2017 09:03 To: User questions and discussions about OTRS. Subject: Re: [otrs] Internal Server Error on index.pl after update from 5.0.10 to 5.0.23 on Fedora Hi, - JAOUEN Egareg schrieb: > I have just updated my OTRS server from v5.0.10 to v5.0.23 on Fedora, using > the > RPM provided on the otrs.com website. > > All seem good... except I can't log into my OTRS system due to a 500 Internal > Server Error on index.pl page. > No problem on customer.pl page. - delete caches - rebuild config - restart webserver - reset your browser Please have a look in your syslog and apache error log. This should show you the issues. -- Florian
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