Thank you for your answer ! I will check that point because I know I am using such absolute URL path for logos. I wouldn't be able to investigate in that direction.
Best regards, Egareg JAOUEN Ingénieur Recherche&Développement Tel : +33 2 31 35 34 81 │egareg.jao...@elitt.com ELITT 8 rue Léopold Sédar-Senghor - 14460 Colombelles - France │www.elitt.com -----Original Message----- From: otrs [mailto:otrs-boun...@lists.otrs.org] On Behalf Of Pascal Couvreur Sent: lundi 16 octobre 2017 07:08 To: User questions and discussions about OTRS. Subject: Re: [otrs] Internal Server Error on index.pl after update from 5.0.10 to 5.0.23 on Fedora I had the issue on our OTRS instance. It was because the logo was linked via a full absolute URL path, not a relative path (it was like http://server.com/folder/folder/logo.png) I fixed by adding the logo local to the OTRS installation. (AgentLogo and like settings in sysconfig) Best regards, Pascal Couvreur -----Original Message----- From: otrs [mailto:otrs-boun...@lists.otrs.org] On Behalf Of Roy Kaldung Sent: mercredi 11 octobre 2017 16:46 To: User questions and discussions about OTRS. <otrs@lists.otrs.org> Subject: Re: [otrs] Internal Server Error on index.pl after update from 5.0.10 to 5.0.23 on Fedora Hi, > On Oct 11, 2017, at 12:05 PM, JAOUEN Egareg <egareg.jao...@elitt.com> wrote: > > OTRS uses SysLog but I can’t find any error log. > Which addons do you use? Some objects changed the internal API vom 5.0.10 to 5.0.23. There must be a error_log for the apache and I’m pretty sure the problem is in there. - Roy --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
