Hi Amey, > On Nov 22, 2017, at 7:51 AM, Amey Abhyankar <sco1...@gmail.com> wrote: > > Is it fine if I proceed with OTRS 5.0.24 installation now [using RPM > package] or I need to roll back & do the OTRS installation 1st & then > compile Oracle drivers?
For a fresh installation I recommend the following steps: - Install and configure the operating system that you have a access with the sqlplus client to the database for otrs - Install DBD::Oracle (usually via cpan, I never saw an RPM for this, let me know if you find one) - Install the OTRS RPM (5.0.24) AFAIK, the OTRS installer only works with MySQL and you have to install and configure some parts on your own: - Populate the database via sqplus with the following files: - scripts/database/otrs-schema.oracle.sql - scripts/database/otrs-initial_insert.oracle.sql - scripts/database/otrs-schema-post.oracle.sql - Configure Kernel/Config.pm to use DBD::Oracle - Check database access with the command bin/otrs.Console.pl Maint::Database::Check - Choose another SystemID than 10 ;-) Now you should be ready to go. - Roy --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
