On Tue, Jan 19, 2021 at 8:09 AM Scott Ferguson
<[email protected]> wrote:
>
> On 19/1/21 9:22 pm, Matteo Sgalaberni wrote:
> > Hello,
> >
> > Otrs company published that from 1 January 2021 no security updates will be 
> > released and the 6.0 is definitively unsupported.
> >
> > https://otrs.com/release-notes/attention-security-risk-with-otrs-6/
> >
> > Some days ago they updated the SECURITY.md on github 
> > https://github.com/OTRS/otrs/commit/f11a60618b59b0dae5252e1a4a3c7efbe551bdea
> >
> > Is it someone informed about what will happen now? The OTRS Community 
> > Edition is definitively dead and we need to dispose it as the unique 
> > released version is unsupported ad there are no newer version released?
>
>
>
> I don't think so - just poorly worded. See:
> https://community.otrs.com/otrs-community-edition-6-patch-level-30/
>
> "October 12, 2020 — OTRS Group, the world’s leading provider of the OTRS
> service management suite, including the fully managed OTRS solution and
> the ITIL® V3-compliant IT service management software OTRS::ITSM, today
> announces the first release of the ((OTRS)) Community Edition 6 patch
> level 30.
>
> Please note that from now on we will **only officially support OTRS 7
> and following versions** for regular maintenance. The last supported
> version for security fixes is OTRS 6."
>
      In that case, should we see a OTRS 7-based community edition in
the near future?

> >
> > Thanks
> >
> > Matteo
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>
>
> Kind regards
>
> Scott
>
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