Hi Diego,

On Wed, Dec 18, 2002 at 03:35:47PM -0300, Diego Fernandez wrote:
> > > [...]
> > > Can that Customer reply to that answer via mail(The mail address will
> > > be [EMAIL PROTECTED])?,
> >
> > Yes. This is a normal job. The customer can use the web interface or/and
> > the email interface.
> 
> I'm using sendmail as MTA. To which script or binary should I passed the
> incoming mail?

bin/PostMaster.pl 

See also http://otrs.org/pages/index.pl?Action=Ext&Site=Docu/problems_misc.html,
http://www.sendmail.org/faq/section4.html#4.9 and http://www.procmail.org/. 

Anyway, if you can't setup all this stuff, wait for the next release. There 
will be a bin/PostMasterPOP3.pl which can fetch emails from any POP3 accounts.

 -=> So you don't need to configure sendmail and procmail.

> Thanks,
>  Diego.

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Perfection is our goal, excellence will be tolerated. -- J. Yahl

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