Hi,
Thanks for answer. I've changed one file and that is Agent.pm
Original was:
$Param{TicketAnswer} = $Self->Output(
TemplateFile => 'AgentZoomAnswer',
Data => \%Param,
);
$Param{TicketArticle} = $Self->Output(
TemplateFile => 'AgentZoomArticle',
Data => \%Param,
);
Modified:
$Param{TicketArticle} = $Self->Output(
TemplateFile => 'AgentZoomArticle',
Data => \%Param,
);
$Param{TicketAnswer} = $Self->Output(
TemplateFile => 'AgentZoomAnswer',
Data => \%Param,
);
There was no difference in output. :( Can you give me some hints where i
could set that?
Thanks!
Best regards,
Alex
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of
> Robert Kehl
> Sent: Sunday, September 14, 2003 3:08 PM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] Rearange in TicketZoom
>
> ----- Original Message -----
> From: "Alex Mihicinac" <[EMAIL PROTECTED]>
> Sent: Friday, September 12, 2003 8:51 AM
>
>
> > Is there any simple way to put Article(Forward,Bounce,Split) and
> Change
> > Queue infront of Compose answer (in TicketZoom)?
>
> I don't really see a simple way to do this, you'd have to hack the
> source code in various files, I think. Seems to be some work.
>
> Reagrds,
>
> Robert Kehl
>
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