Thanks, it's working! :) Best regards,
Alex > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Robert Kehl > Sent: 15. september 2003 9:52 > To: User questions and discussions about OTRS. > Subject: Re: [otrs] Rearange in TicketZoom > > > The Output is generated not only from Agent.pm, but mainly > designed from the file in the /opt/otrs/Kernel/Output/HTML/* dirs. > > I digged a bit and found it is one change to one file: > > $ diff /opt/otrs/Kernel/Output/HTML/Standard/AgentZoomBody.dtl* > 72,82d71 > < <p> > < <b>$Text{"Change queue"}:</b><br> > < <form action="$Env{"CGIHandle"}" method="get"> > < <input type="hidden" name="Action" value="AgentMove"> > < <input type="hidden" name="Subaction" value="InRage"> > < <input type="hidden" name="QueueID" value="$Data{"QueueID"}"> > < <input type="hidden" name="TicketID" > value="$Data{"TicketID"}"> > < $Data{"MoveQueuesStrg"} > < <input class="button" type="submit" value="$Text{"Move"}"> > < </form> > < </p> > 95a85,99 > > <tr> > > <td align="left" valign="bottom" > class="PriorityID-$Data{"PriorityID"}"> > > <p> > > <b>$Text{"Change queue"}:</b><br> > > <form action="$Env{"CGIHandle"}" method="get"> > > <input type="hidden" name="Action" value="AgentMove"> > > <input type="hidden" name="Subaction" value="InRage"> > > <input type="hidden" name="QueueID" value="$Data{"QueueID"}"> > > <input type="hidden" name="TicketID" > value="$Data{"TicketID"}"> > > $Data{"MoveQueuesStrg"} > > <input class="button" type="submit" value="$Text{"Move"}"> > > </form> > > </p> > > </td> > > </tr> > > This should do what you want. > > Regards, > > Robert Kehl > > ----- Original Message ----- > From: "Alex Mihicinac" <[EMAIL PROTECTED]> > To: "'User questions and discussions about OTRS.'" <[EMAIL PROTECTED]> > Sent: Sunday, September 14, 2003 11:45 PM > Subject: RE: [otrs] Rearange in TicketZoom > > > > Hi, > > > > Thanks for answer. I've changed one file and that is > Agent.pm Original > > was: > > > > > > $Param{TicketAnswer} = $Self->Output( > > TemplateFile => 'AgentZoomAnswer', > > Data => \%Param, > > ); > > > > $Param{TicketArticle} = $Self->Output( > TemplateFile => > > 'AgentZoomArticle', > > Data => \%Param, > > ); > > > > > > Modified: > > $Param{TicketArticle} = $Self->Output( > > TemplateFile => 'AgentZoomArticle', > > Data => \%Param, > > ); > > > > $Param{TicketAnswer} = $Self->Output( > > TemplateFile => 'AgentZoomAnswer', > > Data => \%Param, > > ); > > > > > > There was no difference in output. :( Can you give me some > hints where > i > > could set that? > > > > Thanks! > > > > Best regards, > > > > Alex > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > > Of > > > Robert Kehl > > > > Sent: Sunday, September 14, 2003 3:08 PM > > > To: User questions and discussions about OTRS. > > > Subject: Re: [otrs] Rearange in TicketZoom > > > > > > ----- Original Message ----- > > > From: "Alex Mihicinac" <[EMAIL PROTECTED]> > > > Sent: Friday, September 12, 2003 8:51 AM > > > > > > > > > > Is there any simple way to put Article(Forward,Bounce,Split) and > > > Change > > > > Queue infront of Compose answer (in TicketZoom)? > > > > > > I don't really see a simple way to do this, you'd have to > hack the > > > source code in various files, I think. Seems to be some work. > > > > > > Reagrds, > > > > > > Robert Kehl > > > > > > _______________________________________________ > > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > > Archive: http://lists.otrs.org/pipermail/otrs > > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
