Hi Paul, On Sun, Sep 28, 2003 at 04:32:28PM -0400, Paul wrote: > But that allows the agent to see all queues in the system, something I'm > trying to avoid. I ended up working around the problem by creating queues > (i.e. "To: Tier II") which GenericAgent checks every 5 minutes and moves > into the correct queue. Perhaps an automated "gateway" queue feature could > be created in the future?
Jepp. We will think about it. :) > Seems to be working for now :) Fine! :) > Thanks, > Paul Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
