Hi Shozo,
On Sun, Feb 01, 2004 at 04:01:49PM +0900, [EMAIL PROTECTED] wrote:
> Is there any way to search customer by firstname or lastname?
> Is there any way to search customer by additional customer fields, like company
> name, zip-code, phone?
Yes, you can configure it:
"CustomerUserSearchFields" is the options, add you additional fields there.
[Kernel/Config.pm]
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::DB',
Params => {
Password => '',
Table => 'customer_user',
},
# customer uniq id
CustomerKey => 'login',
# customer #
CustomerID => 'customer_id',
CustomerValid => 'valid_id',
CustomerUserListFields => ['first_name', 'last_name', 'email'],
CustomerUserSearchFields => ['login', 'last_name', 'customer_id'],
CustomerUserPostMasterSearchFields => ['email'],
CustomerUserNameFields => ['salutation', 'first_name', 'last_name'],
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown, required, storage-type, http-link
[ 'UserSalutation', 'Salutation', 'salutation', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'first_name', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'last_name', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'login', 1, 1, 'var' ],
[ 'UserPassword', 'Password', 'pw', 0, 1, 'var' ],
[ 'UserEmail', 'Email', 'email', 0, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'customer_id', 0, 1, 'var' ],
[ 'UserComment', 'Comment', 'comment', 1, 0, 'var' ],
[ 'ValidID', 'Valid', 'valid_id', 0, 1, 'int' ],
],
};
[...]
> Shozo
> Kidanet business
Martin Edenhofer
--
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