Hi Shozo,

On Mon, Feb 02, 2004 at 12:34:39PM +0900, [EMAIL PROTECTED] wrote:
> > On Sun, Feb 01, 2004 at 04:01:49PM +0900, [EMAIL PROTECTED] wrote:
> > > Is there any way to search customer by firstname or lastname?
> > > Is there any way to search customer by additional customer fields, like company 
> > > name, zip-code, phone?
> >
> > Yes, you can configure it:
> >
> > "CustomerUserSearchFields" is the options, add you additional fields there.
> 
> Where can I see the effect of  "CustomerUserSearchFields" definition change?
> I could not find at all on agent util ot phone view.

phone view -=> type search option into From: and click "serach customer".

Then you will get a result list.

> Shozo
> KidanetBusiness

  Martin Edenhofer

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
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