Thank you, Martin. I got it! I feel this search interface may be a little bit not easy to understand for some user like me. But I like it. Simple and nice.
Shozo At 2004/02/02 16:27:13, Martin Edenhofer <[EMAIL PROTECTED]> wrote�F > Hi Shozo, > > On Mon, Feb 02, 2004 at 12:34:39PM +0900, [EMAIL PROTECTED] wrote: > > > On Sun, Feb 01, 2004 at 04:01:49PM +0900, [EMAIL PROTECTED] wrote: > > > > Is there any way to search customer by firstname or lastname? > > > > Is there any way to search customer by additional customer fields, like > > > > company name, zip-code, phone? > > > > > > Yes, you can configure it: > > > > > > "CustomerUserSearchFields" is the options, add you additional fields there. > > > > Where can I see the effect of "CustomerUserSearchFields" definition change? > > I could not find at all on agent util ot phone view. > > phone view -=> type search option into From: and click "serach customer". > > Then you will get a result list. > > > Shozo > > KidanetBusiness > > Martin Edenhofer > > -- > ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg > http://www.otrs.de/ :: Manage your communication! > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
