Hi Andi, The personal queue is the queue of your 'favourite' queues. You can configure in the preferences area which real queues belong to your personal queue. If you want to get notified of new tickets arriving in a queue, it must belong to your personal queue.
Brice ----- Original Message ----- From: "Andreas Bublitz" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, February 16, 2004 10:31 AM Subject: [otrs] Personal Queue / What is it good for? > Hey Folks, > > I am using OTRS for some month now, but I still don't know what the > Personal Queue really is? I never ever had a ticket in it. > > Thanks in Advance, > Andi Bublitz > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
