On Mon, Feb 16, 2004 at 12:21:09PM -0800, Robert L Mathews wrote: > >The personal queue is the queue of your 'favourite' queues. > >You can configure in the preferences area which real queues belong to your > >personal queue. > >If you want to get notified of new tickets arriving in a queue, it must > >belong to your personal queue. > > The term "personal queue" confused me at first, too -- it implies that > it's a separate queue, unrelated to the others, but it's not. > > In our copy of OpenSRS I changed "personal queue" to "your queues", and > it makes much more sense to us; my users understand what it means right > away. Perhaps "your queues" would be a better phrase to use in the future.
*) "your queues" or *) "favourite queues" Thanks for feedback! > Robert L Mathews, Tiger Technologies http://www.tigertech.net/ Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
