At 2/16/04 3:00 AM, "Brice Levy" <[EMAIL PROTECTED]> wrote:
>The personal queue is the queue of your 'favourite' queues. >You can configure in the preferences area which real queues belong to your >personal queue. >If you want to get notified of new tickets arriving in a queue, it must >belong to your personal queue. The term "personal queue" confused me at first, too -- it implies that it's a separate queue, unrelated to the others, but it's not. In our copy of OpenSRS I changed "personal queue" to "your queues", and it makes much more sense to us; my users understand what it means right away. Perhaps "your queues" would be a better phrase to use in the future. -- Robert L Mathews, Tiger Technologies http://www.tigertech.net/ "Ignorance more frequently begets confidence than does knowledge." -- Darwin _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
