On Tuesday, March 16, 2004 7:25 AM
Vladimir Gerdjikov <[EMAIL PROTECTED]> wrote:
> # This is an example configuration for an LDAP auth. backend.
> # (take care that Net::LDAP is installed!)
> # $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
OTRS doesn't AUTH against LDAP with this setting. Ok for you.
> $Self->{'Customer::AuthModule'} =
> Kernel::System::CustomerAuth::LDAP';
Now it does it for the CustomerUsers.
> #$Self->{'Customer::AuthModule::LDAP::Host'} =
> 'ldap.example.com';
But with which host? Uncomment and adapt this to your needs.
> #$Self->{'Customer::AuthModule::LDAP::BaseDN'} =
> 'dc=example,dc=com';
And which DN? Uncomment and adapt this, too.
> #$Self->{'Customer::AuthModule::LDAP::UID'} =
> 'uid';
>
> $Self->{'AuthModule::LDAP::Host'} = 'heb-hdo-dc-03.hebros.bg';
> $Self->{'AuthModule::LDAP::BaseDN'} = 'dc=hebros,dc=bg';
> $Self->{'AuthModule::LDAP::UID'} = 'uid';
Here you give the necessary informations for AUTHing the _agents_
against LDAP, again - it's commented above, therefore these settings ar
useless.Comment them.
The rest is OK so far. So, to sum up:
Don't mess up the settings for:
$Self->{'AuthModule'}
$Self->{'Customer::AuthModule'}
$Self->{'Customer'}
Each of these are capable of reading from an LDAP tree, each are
configured independendly from one another.
> I think string: cn=OTRS,ou=Service Users,ou=HeadOffice,dc=hebros,dc=bg
> is correct enough. We disable anonymous search in AD. I think BaseDN
> is "dc=hebros,dc=bg". Am I on the right way?
> I have no experiеnce with LDAP servers, but when I config my email
> client to work with LDAP directory (with string above), everithing is
> OK (with this BaseDN).
So we take it for good.
> Is there somethig Active Directory specific in sintax?
Ask them, please ;) - but there shouldn't be.
hth,
Robert Kehl
--
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