Robert Kehl wrote:

Find attached the necessary settings for both tasks.

10x, for configs. Everything is more clearer, but I still can't authenticate successeful.
Error is: [Notice][Kernel::System::CustomerAuth::LDAP::Auth] CustomerUser: otrs login failed, no LDAP entry found!BaseDN='DC=hebros,DC=bg', Filter='(uid=otrs)'


I suspect that something is wrong with BaseDN when authenticate, but WHAT?! When I use DB authentication for users, I can search (not so goog, may be additional parameters are necessary, but serch is working), therefore my BaseDN is correct.

What about user password? Does password is send in plain text, or password is send with some hash (MD5, SHA-1) to LDAP server (AD in my case). Sorry, but I'm not programmer and can't search through all this pers stuf.
This is my first attemt to authenticate someone non windows user through AD and I think that something is missing in my Linux server (PAM module?).


--
Best regards,
Vladimir Gerdjikov

Communication and NOS Manager, HebrosBank Head Office, +359 32/903435,
+359 888 578 458
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