Hi, Occasionally we receive e-mails that are BCC'ed to us. Since there is no valid "To:" or "Cc:" OTRS cannot determine the correct queue and puts the message in the Raw queue.
Looking at the headers, we see this: Received: from example.com (mail.example.com [xxx.xxx.xxx.xxx]) by our.domain (Postfix) with ESMTP id E62C989BDF1 for <[EMAIL PROTECTED]>; Wed, 24 Mar 2004 17:55:37 -0500 (EST) <snip> To: Mail Recipients: ; We have a queue for [EMAIL PROTECTED] however messages that arrive in this fashion don't get in there. Is there a way we can capture the correct address from the Received: line? Is this the way BCC'ed e-mails work universally or a postfix specific implementation? Perhaps procmail can somehow handle this and rewrite the To: line? I'd appreciate any suggestions. Paul _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
