Hi Robert, > > Is there a way we can capture the correct address from the Received: > > line? Is this the way BCC'ed e-mails work universally or a postfix > > specific implementation? Perhaps procmail can somehow handle this and > > rewrite the To: line? > > Not rewrite a thing, as procmail can't do this at all, but interpretate > the Received: line. See > http://doc.otrs.org/1.2/en/html/receiving-email-cmd.html > http://doc.otrs.org/1.2/en/html/receiving-email-procmail.html > http://doc.otrs.org/1.2/en/html/receiving-email-cmd-dispatching-with-pro > -web.html > and your $OTRS_HOME/.procmailrc
I was able to use procmail to interpret the Received header, append X-OTRS-Queue information and achieve the desired effect. Thanks for the pointers! Best wishes, Paul _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
