On Thursday, March 25, 2004 1:08 AM Paul <[EMAIL PROTECTED]> wrote: > Received: from example.com (mail.example.com [xxx.xxx.xxx.xxx]) by > our.domain (Postfix) with ESMTP id E62C989BDF1 for > <[EMAIL PROTECTED]>; Wed, 24 Mar 2004 17:55:37 -0500 (EST) > We have a queue for [EMAIL PROTECTED] however messages that > arrive in this fashion don't get in there.
Won't work, it's your postfix writing this to the logs, leaving any To: line intact, gracefully. > Is there a way we can capture the correct address from the Received: > line? Is this the way BCC'ed e-mails work universally or a postfix > specific implementation? Perhaps procmail can somehow handle this and > rewrite the To: line? Not rewrite a thing, as procmail can't do this at all, but interpretate the Received: line. See http://doc.otrs.org/1.2/en/html/receiving-email-cmd.html http://doc.otrs.org/1.2/en/html/receiving-email-procmail.html http://doc.otrs.org/1.2/en/html/receiving-email-cmd-dispatching-with-pro -web.html and your $OTRS_HOME/.procmailrc Additionally, let me point you towards a feature built into OTRS: http://doc.otrs.org/1.2/en/html/receiving-email-filter-module.html > I'd appreciate any suggestions. You're welcome. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
