On Thursday, March 25, 2004 5:15 PM
Wentworth, Matt <[EMAIL PROTECTED]> wrote:
>>             I am looking for some help with being able to save my
>> searches into different formats, and having the graphs write to the
>> webpage. I'm running Redhat 8 with all the most recent packages.
>> Installed the .rpm package for Redhat8 from the orts.org site. I
>> have upgraded to OTRS 1.2.2. Under "Utilites" in my search page I
>> don't have the section for "Result Form",

This is merely not possible. Please give the Revision of the file
/opt/otrs/Kernel/Output/HTML/Standard/AgentUtilSearch.dtl.
Find it in line 5.

>> also in the "Stats" page I
>> have a section labeled Graph but no graphs below.

You have to have some additional modules loaded. GD, GD::Text,
GD::Graph. You have to be in the 'stats' group.

hth,

Robert Kehl

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

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