>>Where _exactly_ did you download the rpm you used for the upgrade? What
>>is the exact filesize of the rpm? Did you check the MD5 signatures?

        I'm believe I downloaded the file from otrs.org.
4162964 Feb 17 12:43 otrs-1.2.1-01.i386.rpm
        I see that there is an otrs-1.2.2-01.i386.rpm listed for download
now. Perhaps I should try and upgrade to the most recent version?

>>visit http://rpm.pbone.net/index.php3 and search for these RPMs, as RPMs
>>are the best way to upgrade software on a RH system (Good choice, btw):
>>perl-GD, perl-GD-Graph, perl-GDTextutil

        Great success with this! Far easier than trying to figure out the
problems with installing modules through CPAN. Graphs are now working! :)
        Robert are you one of the developers on this software? You've been
very helpful thank you. I checked on the site but didn't see a section for
donations, do you have plans for pay pal donations at some point?

Matthew Wentworth
IT Administrator
City of Dover, NH
288 Cental Avenue
Dover, NH 03820-4169
e-mail: [EMAIL PROTECTED]
phone: 603-516-6099

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