I can't see anything wrong with the messages. I've now found more messages that have been automatically removed, and can't find much in common with them.
When I click on the "plain" link for any of these removed messages I get an OTRS error "Error: Can't read plain article! Maybe there is no plain email in filesystem! Read BackendMessage."
Having a look in /opt/otrs/var/article/, that directory is completely empty. Should it be?
Thanks for any help you can provide.
Regards, -Brendan
On Thursday, March 25, 2004 2:12 AM Brendan Humphreys <[EMAIL PROTECTED]> wrote:
Today we had a mail arrive and get put into state 'removed' automatically by OTRS. Can someone tell me how this happened, and how I can stop it? See the ticket history below.
Must be something wrong with the message. Have a look at it, is it irregularly formed in any way?
Regards,
Robert Kehl
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