On Monday, March 29, 2004 10:11 AM
Brendan Humphreys <[EMAIL PROTECTED]> wrote:
>>> I can't see anything wrong with the messages. I've now found more
>>> messages that have been automatically removed, and can't find much
>>> in common with them.
>  >
>> Do they all have a body? I suppose they don't.
>
> Some do, some don't. We are seeing this happen with very
> innocent-looking messages. I still can't pinpoint anything in common
> with them Is there any way to turn this 'auto-remove' off?

Can it be you're a of bug 365 - "null attachment kills pop import
script"?

Upgrade to the most recent version of Kernel/System/EmailParser.pm,
please, and see, if the problem still persists. Hopefully not.

here it is:
current CVS Head:
http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/System/EmailParser.pm?rev=1.
29&content-type=text/vnd.viewcvs-markup
Release 1.2.x:
http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/System/EmailParser.pm?rev=1.
28.2.1&content-type=text/vnd.viewcvs-markup

Regards,

Robert Kehl

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388


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