> -----Original Message-----
> From: Tyler Hepworth
> Sent: Wednesday, May 12, 2004 2:51 PM
> To: '[EMAIL PROTECTED]'
> Subject: [otrs] Help with X-OTRS
>
>
> I have a few users that like to shout at the world and do so
> by sending a 'CC' to multiple people including my helpdesk
> address (even thought the message is not for the helpdesk).
> I would like to setup an X-OTRS filter that ignores mail if
> it comes to the helpdesk via 'CC'.
>
> I have tried:
>
> [...]
> Match => {
> CC => '[EMAIL PROTECTED]', #place my actual helpdesk
> address here }, Set => {
> 'X-OTRS-Ignore' => 'yes',
> }
> [...]
>
Nevermind, 'CC' has to be 'Cc' and now it works. Darn case sensitivity! :-)
Tyler
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