Is it possible for a single customer to have multiple customer IDs? I have a group of people that need to see all the tickets from queue A, (I know I can do this by giving all of those tickets the same customer id), but i need each individual from that group to still be able to see their individual tickets in queue B. If I make it so that the people can view each other's tickets in queue A they can no longer see individual tickets in queue B and vice versa. Is there a way I can have my cake and eat it too?
Thanks, Tyler Hepworth _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
