Hello Mr. Andersen,
The spam mails we get we use the remove to get rid of. However, they still show up a search. What is did best/correct way to get rid of spam so they do not show up anywhere.
The best way is, generate a Queue named "Spam".
The next step is, generate a agentjob (Admin Interface) that all tickets in the queue "Spam" set closed (1 times a day).
with kind regards,
Stefan Rother
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