Have you tried to load all of your CPAN modules and then try to perform
a checkmodules script to make sure everything is okay?

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Brian Ronk
Sent: Thursday, June 23, 2005 12:38 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Apache not starting

Ok, figured that part out.  I needed to change the path information in 
the startup script.  Now I have another problem.  It's looking for 
Apache/DBI.pm.  As far as I know though, I wasn't using that.  I could 
be wrong though.  I have mysql running the the background.  Thanks for 
all the help so far.

Brian Ronk
System Administrator
BookMasters, Inc
(419)589-5100 x1108


Jeremy Blain wrote:
> It's probably looking in the wrong place.
> check the lines at the beginning of the startup script
> (use lib '/opt/otrs') and make sure they point to the right directory.
> 
> 
> 
> 
> Brian Ronk wrote:
> 
>> Kernel/Config/Defaults.pm is there.  Could the permissions be wrong, 
>> or is it looking in the wrong place?
>>
>>
>>
>> Jeremy Blain wrote:
>>
>>> Brian Ronk wrote:
>>>
>>>>
>>>>
>>>> Ok, I realized there are some duplicates here, but I also don't 
>>>> underdstand everything in the config files for Apache yet either.
>>>>
>>>> Here are the log entries for the last time I tried to restart
Apache2:
>>>> [error] Can't locate Kernel/Config/Defaults.pm in @INC (@INC 
>>>> contains: /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl 
>>>> /usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4
/usr/lib/perl5 
>>>> /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 
>>>> /usr/local/lib/site_perl . /etc/apache2) at Kernel/Config.pm line
113.
>>>> Begin failed--compilation aborted at Kernel/Config.pm line 113. 
>>>> Compilation failed in require at 
>>>> /usr/share/otrs/scripts/apache2-perl-startup.pl line 27.
>>>> Begin failed--compilation aborted at 
>>>> /usr/share/otrs/scripts/apache2-perl-startup.pl line 27.
>>>> Compilation failed in require at (eval 2) line1.
>>>> [error] Can't load Perl file: 
>>>> /usr/share/otrs/scripts/apache2-perl-startup.pl for server harry:0,

>>>> exiting...
>>>>
>>>> I'm not positive what's going on here.  At first I thought it 
>>>> couldn't find the startup.pl file, but it looks like it found it, 
>>>> but couldn't parse it.  I have a feeling that the problem might be 
>>>> associated with the @INC, but I'm not positive.
>>>> Any ideas?
>>>
>>>
>>>
>>>
>>> Kernel/Config.pm is trying to load Kernel/Config/Defaults.pm and is 
>>> not finding it.
>>> Does that file exist?  If not, try copying 
>>> Kernel/Config/Defaults.pm.dist to Kernel/Config/Defaults.pm
>>> _______________________________________________
>>
>>
> 
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