|
I have installed otrs beta4 a few days ago. We are
testing it to see if it would fit our needs. I have setup pop3 catchall mail account and otrs gets
the mail, but when I want to zoom a ticket and reply to a user I get this: Compose Answer (email): Contact customer (phone): ·
phone call Why do i not get a
link so i can write mail to customer? I have tried to setup
smtp parameters and so on in config.pm but did not get it to work. Am I missing
something here? Otrs is currently
running on RedHat AS 3, with perl and apache + mysql. Thanks! Best regards Thomas Nilsen |
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