I installed the latest RPM on a Fedora Core 4 system.
OTRS 2.0.3
Apache 2.0.54
PHP 5.0.4
Perl 5.8.6
mysql 4.1.14
After solving all the perl dependensies I was able to make apache start.
But now the only thing I have is the dreaded 500 Internal Server Error.
Apache will work just fine if I
mv /etc/httpd/conf.d/otrs.conf /etc/httpd/conf.d/otrs.bak
So I assume its really a OTRS problem.
If I check the apache error log theres nothing there
but I get this message in the syslogd:
OTRS-CheckDB-10[26777]: [Error][Kernel::System::DB::new][Line:168]:
Access denied for user 'otrs'@'localhost' (using password: YES)
This is when I try to acces http://[server-ip]/otrs/
I know I haven't done the database setup yet.
I tried but I cant access the installer.pl
I will try to do it manually.
Note: there are no message logged to the syslog or the error_log(apache)
when I try to access installer.pl
Anyone have a comment that could help me get this working?
Thanx in advance for any help. Its appreciated.
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Patrick Ouellet - [EMAIL PROTECTED]
Administrateur des serveurs reseaux
Informatique - Poste 130
Microtec Securi-t inc.
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