Re: [otrs] No Permission!

Mon, 09 Jan 2006 09:04:23 -0800 

And in /var/log/httpd/errors_log I've got:

ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan  9 18:03:03 2006

Message: Need module!

Traceback (32402):
  Module: Kernel::System::Main::Require (v1.1) Line: 44
  Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
  Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
  Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module: ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 48 
  Module: (eval) (v1.80) Line: 187
  Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
  Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
  Module: ModPerl::Registry::handler (v1.99) Line: 16

ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan  9 18:03:03 2006

Message: Module '' not found!

Traceback (32402):
  Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
  Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
  Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module: ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 48 
  Module: (eval) (v1.80) Line: 187
  Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
  Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
  Module: ModPerl::Registry::handler (v1.99) Line: 16

ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan  9 18:03:03 2006

Message: Need module!

Traceback (32402):
  Module: Kernel::System::Main::Require (v1.1) Line: 44
  Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
  Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
  Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module: ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 48 
  Module: (eval) (v1.80) Line: 187
  Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
  Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
  Module: ModPerl::Registry::handler (v1.99) Line: 16

ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan  9 18:03:03 2006

Message: Module '' not found!

Traceback (32402):
  Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
  Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
  Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module: ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 48 
  Module: (eval) (v1.80) Line: 187
  Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
  Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
  Module: ModPerl::Registry::handler (v1.99) Line: 16


Florent Guiliani a écrit :


Hi all,
I don't know what I've changed but when I click on 'Zoom' on a ticket in the queue I've got "No Permission!" 
even if I try with [EMAIL PROTECTED]  (admin user)

What's wrong?

Florent,

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