Sir,
Can you shoot me an email...Let me know what OS you are running,
the version of OTRS and are you familiar with installing modules from
CPAN? Thank you.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Florent Guiliani
Sent: Monday, January 09, 2006 9:04 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] No Permission!
And in /var/log/httpd/errors_log I've got:
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 9 18:03:03 2006
Message: Need module!
Traceback (32402):
Module: Kernel::System::Main::Require (v1.1) Line: 44
Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::ha
ndler
(v) Line: 48
Module: (eval) (v1.80) Line: 187
Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
Module: ModPerl::Registry::handler (v1.99) Line: 16
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 9 18:03:03 2006
Message: Module '' not found!
Traceback (32402):
Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::ha
ndler
(v) Line: 48
Module: (eval) (v1.80) Line: 187
Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
Module: ModPerl::Registry::handler (v1.99) Line: 16
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 9 18:03:03 2006
Message: Need module!
Traceback (32402):
Module: Kernel::System::Main::Require (v1.1) Line: 44
Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::ha
ndler
(v) Line: 48
Module: (eval) (v1.80) Line: 187
Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
Module: ModPerl::Registry::handler (v1.99) Line: 16
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 9 18:03:03 2006
Message: Module '' not found!
Traceback (32402):
Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::ha
ndler
(v) Line: 48
Module: (eval) (v1.80) Line: 187
Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
Module: ModPerl::Registry::handler (v1.99) Line: 16
Florent Guiliani a écrit :
> Hi all,
>
> I don't know what I've changed but when I click on 'Zoom' on a ticket
> in the queue I've got "No Permission!"
> even if I try with [EMAIL PROTECTED] (admin user)
>
> What's wrong?
>
> Florent,
>
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support oder Consulting f?r Ihr OTRS System?
> => http://www.otrs.de/
>
--
<http://www.perinfo.com> * Florent GUILIANI - Développement
Système*
41, avenue Jean Jaurès - 67100 STRASBOURG
/Tel :/ 03.88.44.96.00 /- Fax :/ 03.88.44.96.29
/E-mail :/ [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> /Site
Web :/ http://www.perinfo.com
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