Hi Isaac Gonzalez wrote:
using otrs v.2.0.4 and no agents are receiving their notifications at all. The customers are receiving their notifications however and mail is going into the pop3 box just fine, so the smtp server is working. any ideas?
Do you have CustomerGroupSupport enabled? Marc _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
