Hi Nil

like i said, i didn't install otrs thru rpm, but instead using source, 
configured, compiled, and make.

thanks

-david


-----Original Message-----
From: [EMAIL PROTECTED] on behalf of Nils Breunese (Lemonbit Internet)
Sent: Wed 4/19/2006 3:22 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] how to uninstall otrs?
 
David Ang wrote:

> Thanks for trying to help me out, im sure just deleting the /opt/ 
> otrs folder will not solve my problem,how do i make the system  
> believe that otrs-2.0.x.xxxx is not already installd when i try to  
> upgrade my plesk?

You could uninstall it (rpm -e otrs) and then upgrade Plesk.  
Afterwards you could install otrs again if you like (you'd have to  
use rpm -Uvh --force otrs* probably because of the issue of qmail  
saying it doesn't provide sendmail).

Nils Breunese.
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