Nil....

THANK YOU! hehe..

before, i tried on doing this rpm -q otrs.x.x.x (the full filename)

and my server always says that it cannot find the package, 

but you gave me a clue, that is: rpm -q otrs and it did find the package!

so speciying the whole filename is not such a good idea then..

thanks nil! i have removed the package and nowhere to be found!

-david

-----Original Message-----
From: [EMAIL PROTECTED] on behalf of Nils Breunese (Lemonbit Internet)
Sent: Wed 4/19/2006 5:13 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] how to uninstall otrs?
 
David Ang wrote:

> like i said, i didn't install otrs thru rpm, but instead using  
> source, configured, compiled, and make.

Hm, then I think it is very strange that the Plesk installer is  
complaining about OTRS being installed. It could be checking for /opt/ 
otrs, but I'd think the installer found it in the rpmdb. 100% sure?  
'rpm -q otrs' really doesn't give you any output? If so, you'll  
probably just have to remove everything manually (unless there's  
something like make uninstall available, I don't know about that).

Nils Breunese.
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