Marc Petitmermet schrieb:
I have activated the new feature of OTRS v2.1 "watched ticket".
Thus, I get the additional display of currently 0 watched tickets.
But how can I sign a ticket to be watched?

You need to "subscribe" to it. When you zoom into a ticket you see the "subscribe" link.

Regards,
Marc

Am I blind - I see the "Responsible" link, but no "subscribe" link.

I just called the guessed url
index.pl?Action=AgentTicketWatcher&TicketID=1486
and got

[Error][Kernel::System::Web::InterfaceAgent::Run][205] Module 'Kernel::Modules::AgentTicketSubscribe' not found!

In deed, there is a file ~/Kernel/Modules/AgentTicketWatcher.pm,
but no AgentTicketSubscribe.pm.
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