And apologies for replying to my own topic, but I forgot the essentials: OTRS v2.1.2 Apache 2.0.58 Perl 5.8.8 mod_perl 2.0.2
Peter Fern wrote: > Hi all, > I have a problem that seems to have popped up a couple of times in the > archives but that I haven't seen an adequate response for. OTRS is > quite functional, and responds speedily for all requests except when > submitting an email response (eg - Compose Answer(email) / 'empty > answer'), when it takes a long time to complete, and I mean a loooooong > time: > > [Notice][Kernel::System::Web::InterfaceAgent::Run] Response::Agent: 254s > taken (URL:Action=AgentTicketCompose:[EMAIL PROTECTED])_ > > I've had a poke around, but I can't see anything that should cause this > behaviour, and without adding debug code into AgentTicketCompose.pm I > don't know where else to look. Anyone got a simple answer to this one, > maybe an option that needs flipping? > > Thanks in advance, > Pete > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
