> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> Nils Breunese (Lemonbit)
> Sent: Monday, November 13, 2006 7:41 PM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4
>
> Vittal Aithal wrote:
>
> >> Has anyone else run into trouble getting OTRS to run correctly on
> >> CentOS 4.x? The application runs extremely slow with mod_perl but
> >> setting mod_perl up breaks the whole site. Every error is related
> to
> >> not finding a module even though it should be in the path. I
> >> followed the instruction to the letter yet after starting over from
> >> scratch 5 times it would a huge help to get some pointers.
> >>
> >>
> > Hi Jeff
> >
> > Ensure that you have a recent version (> 3.12) of the CGI perl module
> > installed.
> >
> > You can see what the current installed version is by running this at
> > the command line:
> >
> > perl -e 'use CGI;print $CGI::VERSION'
> >
> > To install the latest CGI from CPAN, by using this command:
> >
> > perl -MCPAN -e shell
> >
> > and issuing an 'install CGI' command
>
> I have OTRS 2.1.2 running on CentOS 4.4 and mod_perl without problems.
> Maybe we can help if you would post the error you're getting.
>
> Nils Breunese.
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Some application information first.
-------------------------------------------------
- httpd-2.0.52-28.ent.centos4
- mysql-server-4.1.20-1.RHEL4.1
- OTRS 2.1.2
- Perl 5.8.5
- CGI 3.25
- etc...
-------------------------------------------------
Httpd.conf
-------------------------------------------------
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
Alias /otrs/ "/opt/otrs/bin/cgi-bin/"
<Location /otrs>
SetHandler perl-script
PerlHandler Apache::Registry
Options ExecCGI
PerlSendHeader On
PerlSetupEnv On
</Location>
-------------------------------------------------
Here are the errors in httpd's logs...
-------------------------------------------------
" [Mon Nov 13 23:19:17 2006] [error] [client 192.168.1.182] failed to
resolve handler `Apache::Registry': Can't locate Apache/Registry.pm in @INC
(@INC contains: /usr/lib/perl5/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl . /etc/httpd) at (eval 2) line 3.\n"
-------------------------------------------------
BTW... it takes 13 seconds to just login and 7 seconds to load the queue
view using CGI. That seems awful crazy to me.
Thank you,
Jeff
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