Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4

Vittal Aithal Wed, 15 Nov 2006 01:33:41 -0800

Jeff -

Do you have the line:


Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl

in your Apache config? This sets up the OTRS paths, and loads all theOTRS related modules. If it is in your Apache config, ensure that /opt/otrs/scripts/apache2-perl-startup.pl contains the lines:


use lib "/opt/otrs/";
use lib "/opt/otrs/Kernel/cpan-lib";

hth
vittal

On 15 Nov 2006, at 05:09, Jeff Engstrom wrote:

-----Original Message-----

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] OnBehalf Of

Vittal Aithal
Sent: Tuesday, November 14, 2006 2:20 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4

-------------------------------------------------
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
  Alias /otrs/ "/opt/otrs/bin/cgi-bin/"

  <Location /otrs>
    SetHandler  perl-script
    PerlHandler Apache::Registry
    Options ExecCGI
    PerlSendHeader On
    PerlSetupEnv On
  </Location>
-------------------------------------------------


Hi Jeff,

Under mod_perl 2, the PerlHandler line should be replaced with:

  PerlResponseHandler ModPerl::Registry

I also use:

  PerlOptions +ParseHeaders
  PerlOptions +SetupEnv

rather than PerlSendHeader and PerlSetupEnv


hth
vittal
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/


I changed the config to match the above post items but now I get a new
error...
-------------------------------------------------

Can't locate Kernel/System/Web/InterfaceAgent.pm in @INC (@INCcontains:

/usr/sbin/../../Kernel/cpan-lib /usr/sbin/../..
/usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0

/usr/lib/perl5/vendor_perl . /etc/httpd) at /opt/otrs/bin/cgi-bin/index.pl

line 41.\nBEGIN failed--compilation aborted at
/opt/otrs/bin/cgi-bin/index.pl line 41.\n
-------------------------------------------------

The file it is asking for above is in Kernel/System/Web/ in the otrs
directory.  Is there a path statement I missed along the way?

Thanks again,
Jeff

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/


--
Vittal Aithal
[EMAIL PROTECTED]



_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/

Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4

Reply via email to