Hello Mads, you can limit or remove the quotet text in autoanswers by changing the number in the OTRS_CUSTOMER_EMAIL-variable. Or you can change the order of citation and signature by changing the followin entry in the SysConfig: Ticket -> Frontend::Agent::Ticket::ViewCompose Ticket::Frontend::ResponseFormat:
Hth Markus Mads N. Vestergaard schrieb: > Hi There, > > How do we limit or we remove the reply text.... > > Or maeby put it below the signature. > > > Please advice. > > > Thanks in advance. -- EDV Tekomedia Markus Nagel Tekomedia GmbH Castroper Str.12 D-44791 Bochum T: +49 (0)234 8939-0 F: +49 (0)234 8939-28 ____________ Virus checked by G DATA AntiVirusKit _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
