Hi Markus,
Thanks, it works like a charm ;)
EDV Tekomedia wrote:
Hello Mads,
you can limit or remove the quotet text in autoanswers by changing the
number in the OTRS_CUSTOMER_EMAIL-variable.
Or you can change the order of citation and signature by changing the
followin entry in the SysConfig:
Ticket -> Frontend::Agent::Ticket::ViewCompose
Ticket::Frontend::ResponseFormat:
Hth Markus
Mads N. Vestergaard schrieb:
Hi There,
How do we limit or we remove the reply text....
Or maeby put it below the signature.
Please advice.
Thanks in advance.
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