I am running otrs-2.0.4-3.fc5 on a (you guessed it) FC5 distro , can I use the Redhat RPM to upgrade or should i wait for the yum repositories to be updated?

Beugen, Peter van wrote:

Yes, I just ran the RPM

(First stopped Apache and OTRS, ran the RPM, started apache, started OTRS…)

For you safety you can (should?) of course backup the OTRS directory….

Regards,

Peter

*Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens *Maurice James Ny
*Verzonden:* zondag 4 februari 2007 0:09
*Aan:* 'User questions and discussions about OTRS.org'
*Onderwerp:* RE: [otrs] Upgrade from 2.1.2 to 2.1.5

How exactly did you do it? Just run the RPM as usual?

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*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of *Beugen, Peter van
*Sent:* Saturday, February 03, 2007 11:08 AM
*To:* User questions and discussions about OTRS.org
*Subject:* RE: [otrs] Upgrade from 2.1.2 to 2.1.5

Changes in config.pm or made by the admin area (in ZZZauto.pm I think) will not be lost !

I upgraded from 2.1.2 to .3, .4 and .5 and all my configed stuff was unchanged

Regards,

Peter

*Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens *Maurice James Ny
*Verzonden:* zaterdag 3 februari 2007 15:59
*Aan:* 'User questions and discussions about OTRS.org'
*Onderwerp:* [otrs] Upgrade from 2.1.2 to 2.1.5

Does anyone know how to manually upgrade from version 2.1.2 to 2.1.5? What files got changed and what the changes are? I don’t want to download the entire rpm or risk loosing any config modifications that I already made.

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