I think he wants to know how to make this happen? What's with all of the half answers here?
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christian Schoepplein Sent: Tuesday, May 15, 2007 12:11 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Ticket Age Hi, On Thu, May 10, 2007 at 05:20:24PM +0300, Matas Labasauskas wrote: >Is it possible to count ticket age only during working hours? Not with a standard OTRS. OTRS needs to be patched to work this way. >Matas Labasauskas -- Christian ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann, Martin Edenhofer Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
