----- Original Message -----
From: pri pri
To: [email protected]
Sent: Wednesday, July 25, 2007 11:20 AM
Subject: [otrs] using postmaster filters
i tried to set filters for moving tickets automatically inside the system.
that is i set priority and set it to a particluar queue if the state is
changed. will this work ??
No, it won't work, the postmaster filter is used to filter incoming messages
fetched from mail, to do what you want to, you need to use the Generic Agent
Gabriele
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