Hi Nils, Thanks for that. I assume that if I specify a time of 10 minutes then the agent will run every 10 minutes?
Regards Alan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils Breunese (Lemonbit) Sent: 21 August 2007 13:25 To: User questions and discussions about OTRS.org Subject: Re: [otrs] ticketc owend by admin not queue agent Alan McKeown wrote: > Thanks for this. Is it possible to add this generic agent from the > web interface? Yes, please see the docs: http://doc.otrs.org/2.2/en/html/x1149.html Nils Breunese. -- This message has been scanned for viruses and dangerous content by JoraPh Consulting Ltd (Server #1), and is believed to be clean. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
