Hi,I want to grant some users the permission to take ownership of tickets, but not the permission to assign tickets to other agents.
Is this possible
Thanks for replies Gabriele _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
