Priorities are still listed under Admin-area->Priorities. I will post the output of the POP3Master.pl script.
Peter 2007/10/24, Torsten Thau <[EMAIL PROTECTED]>: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Peter Hoogkamer schrieb: > > Hello everybody, > > > > Since a few days I am not able to create a ticket from email picked up > > by the POP3 account. When I execute POP3Master.pl it says that it > > cannot handle a ticket priority of NULL and cannot create the entry in > > the database. > > > > I think the solution will be to set a default priority of 3 for > > tickets that are created from mail. But I cannot seem to find where to > > configure this. > > You can do this in a postmaster filter, but the actual problem is: where > did your "priority 3" go? Ist it still available in the admin-area under > priorities? > > > regards, Torsten Thau > > - -- > Torsten Thau, Dipl. Inform. > c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz > phone: +49 371 5347 623 > cell: +49 176 66 680 680 > personal pgp-key: 0x93E0A174 > fax: +49 371 5347 625 > http://www.cape-it.de > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.6 (GNU/Linux) > > iD8DBQFHHxTcvXo8m5PgoXQRAh02AJ9GaIpaub1d1OOtAdRG9iaFvuh0gQCfcyj3 > VASfChb5qjwVXCuvJnRLE0s= > =1q8P > -----END PGP SIGNATURE----- > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
